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No response from support Support not responding

#1 User is offline   sandiem 

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Posted 2020-December-17, 05:38

I sent a request to support@bbo.com 8 days ago asking to have team match privileges added to nibu_youth, our teaching log in. My email provider has just sent me a message to say they are not responding and they are giving up. Has anyone else had this problem? It抯 very worrying if you need urgent support.
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#2 User is online   hrothgar 

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Posted 2020-December-17, 06:16

View Postsandiem, on 2020-December-17, 05:38, said:

I sent a request to support@bbo.com 8 days ago asking to have team match privileges added to nibu_youth, our teaching log in. My email provider has just sent me a message to say they are not responding and they are giving up. Has anyone else had this problem? It’s very worrying if you need urgent support.


I believe that you are sending your email to the wrong address

Try support@bridgebase.com instead
Alderaan delenda est
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#3 User is offline   scarletv 

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Posted 2020-December-17, 09:29

Is it team match or swiss team tournaments?

For team match it might help to have 100 logins. For team tournaments you need someone make a setup for you.
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